Accounts Receivable Agent

Accounts Receivable at The beautiful Abbey Resort

posted March 26, 2025

8a-4:30p M-F

Compensation: $18.00 per hour

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at a full service resort situated on the beautiful shores of Lake Geneva. We aim to hire individuals who are ready and committed to exceed the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.  

BASIC FUNCTION: This is an entry level position with which we are seeking an enthusiastic candidate who can assist with accounts receivable, data entry, and financial reporting. As the Accounts Receivable Accounting Clerk, you will play a crucial role in maintaining accurate financial records and ensuring compliance with accounting standards.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • Bachelor's degree in accounting or related field preferred.
  • 1-2 years of experience in accounting or finance.
  • Strong understanding of accounting principles and practices.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Ability to work efficiently and effectively in a fast-paced environment.
  • Proficient in Microsoft Excel and accounting software.
  • Excellent communication and interpersonal skills.

ESSENTIAL FUNCTIONS:

Preparing group billing invoice including the following:

Obtaining all charges posted to master account.

Reconcile room and tax posted each night with nightly rooming list.

Correcting any changes under or over what is posted and checking for missing charges with coordination sheets.

Computing guests’ night short if any

Editing client invoice

Sending invoice with copy of charges to client

Handling client inquiries pertaining to master billing during meeting or after billing invoice.

Communicate with clients regarding billing to resolve disputes.

Handling all advance deposits and applying to proper group accounts.

Maintaining A/R files of current, past, and future groups.

Prepare weekly & month-end accounts receivable aging.

Maintaining credit file.

Collection of all A/R accounts.

Balancing daily cashier terminal.

Reviewing all incoming cash and posting to the proper account.

Calculate group travel agent commission.

MARGINAL FUNCTIONS:

  • Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

Attending weekly Conference Planning meetings to obtain information on upcoming groups.

Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources.

Maintain a good working relationship with all departments.

Maintain the highest level of employee/guest relations.

  • Required to perform other tasks and duties as assigned.
  • Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime, or reduced hours.

ENVIRONMENT: Office setting, hard surfaces with overhead artificial lighting and comfortable regulated ventilation.

We are an Equal Opportunity Employer

M/F/D/V

The Abbey Resort

334 Room Hotel

The Friendliest Resort in Lake Geneva is growing our team!

Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.

Benefits 

  • Employee discounts on property and at other First Hospitality properties
  • Guest room discounts for friends and family
  • Free meals with every shift
  • On the job training
  • Welcoming and supportive global network
  • Medical, dental, and life insurance, 401K and more for full-time employees
  • Dental, Vision, and Teladoc benefits for part-time employees 
  • Housing options at our retreat center