
posted June 24, 2025
Compensation: $15.00 to $16.00 per hour
JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.
BASIC FUNCTION: The Spa Receptionist is responsible for checking guests in and out of the Spa, booking appointments, and take payments all while maintaining a professional and calm atmosphere. They must be able keep the desk area organized and always look well groomed.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Ability to work in a fast-paced environment
Previous experience in customer service preferred
Must have strong interpersonal skills.
Be able to stand for up to 8 hours,
Computer skills: word and Microsoft outlook knowledge, Spa or reservation software basic knowledge encouraged.
Proper phone etiquette.
Typing minimum of 25 wpm.
Basic mathematical skills for money handling.
ESSENTIAL FUNCTIONS:
Check guests in an out of the spa, acting as spa concierge as needed.
Having working knowledge of all retail products and assist in commission management.
Manage office supplies and the daily functions of phone calls, scheduling appointments, and payments.
Open/close the spa when assigned.
MARGINAL FUNCTIONS:
Effectively interact with people of diverse socio-economic, cultural, disability, and ethnic backgrounds.
Required to perform other tasks and duties as assigned.
Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.
Work cooperatively with other departments.
Maintain the cleanliness and neatness of facility daily.
Maintain a professional appearance in all areas of the hotel.
Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime, or reduced hours.
ENVIRONMENT: Indoors, hard surfaces, temperature controlled, well-lit with artificial lighting and quiet setting.
We are an Equal Opportunity Employer
M/F/D/V
The Abbey Resort
269 Fontana Blvd
Fontana, WI 53125
Part Time and Full Time Available!
Current Job Openings
- Banquet Server
- Banquet Set-Up Attendant
- Laundry Attendant
- Avani Spa Receptionist
- Lead Banquet Set Up Attendant
- Banquet Supervisor
- Restaurant Outlets Supervisor
- Banquet Server
- Avani Spa Massage Therapist
- Groundskeeper
- Outlets Cook I, II, & III
- Public Areas Attendant
- Avani Spa Esthetician
- Massage Therapy Supervisor
- Laundry Machine Operator
- Fitness Instructor - Avani Spa
- Cosmetologist - Avani Spa
- Café Latte Lead Barista
- Room Service Server
- Steward
- Bell / Valet Services Attendant
- Restaurant Outlets Host
- Restaurant Outlets Server
- Restaurant Outlets Bartender
- Avani Spa Receptionist
- Café Latte Barista
- Engineer
- Restaurant Outlet Busser
- Banquet Set Up Attendant
- Banquet Bartender
- Banquet Barback
- Painter / Carpenter
- Bell/Valet Services Attendant
- Security Officer
- Room Attendant
- House Attendant
The Abbey Resort
Hotel with 334 Rooms
The Friendliest Resort in Lake Geneva is growing our team!
Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.
As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.
Benefits
- Employee discounts on property and at other First Hospitality properties
- Guest room discounts for friends and family
- Free meals with every shift
- On the job training
- Welcoming and supportive global network
- Medical, dental, and life insurance, 401K and more for full-time employees
- Dental, Vision, and Teladoc benefits for part-time employees
- Housing options at our retreat center