JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. 

BASIC FUNCTION: The role requires attention to detail, strong organizational skills, and the ability to work independently or as part of a team. Public area attendants contribute significantly to the overall guest experience by maintaining a clean and pleasant environment.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• Housekeeping experience desirable.
• Neat appearance and pleasant personality.
• Ability to work on feet for an extended period of time.
• Ability to communicate effectively.
• Basic knowledge of chemicals and their uses.

ESSENTIAL FUNCTIONS:

• Cleaning and Maintenance: Regularly sweeping, vacuuming, and mopping floors; dusting surfaces; and ensuring that restrooms are stocked and sanitary.
• Customer Service: Greeting guests and responding to their inquiries or requests, ensuring a welcoming atmosphere.
• Safety and Compliance: Monitoring areas for safety hazards and reporting maintenance issues to ensure compliance with health and safety standards.
• Inventory Management: Keeping track of supplies and notifying management when stocks are low.

MARGINAL FUNCTIONS:

• Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Required to perform other tasks and duties as assigned.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.
• Remain alert, courteous and helpful to guests and co-workers at all times.

ENVIRONMENT: Indoor work, natural and artificial lighting with hard and carpeted floor surfaces. Regulated ventilation/temperatures.