What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at various destinations!
• Professional development opportunities!

About this job...

What you'll be doing...

• Deliver customized, high‑touch esthetic services including advanced facials, luxury body treatments, peels, and specialized skincare rituals

• Conduct thorough consultations and skin analyses to curate personalized treatment plans

• Consistently achieve or exceed individual and team retail performance expectations

• Ensure compliance with operational & brand standards

• Uphold strict sanitation, hygiene, and safety protocols in compliance with state regulations and luxury spa standards

• Maintain pristine treatment spaces, tools, and equipment at all times

• Support spa operations with opening/closing procedures and service flow coordination

• Actively participate in ongoing training, education, and brand initiatives

• Collaborate seamlessly with spa therapists, attendants, and front‑of‑house team members

• Anticipate guest needs and preferences to exceed expectations at every touchpoint
• Maintain impeccable professionalism, polish, and etiquette in all guest interactions
• Educate guests thoughtfully on skincare routines and wellness recommendations

• Serve as a knowledgeable brand ambassador for luxury skincare lines and spa offerings

• Provide tailored product recommendations to enhance treatment results and support guest wellness goals

• Consistently achieve or exceed individual and team retail performance expectations

Requirements...

Communication:

• Excellent verbal and written communication skills
• Must be able to speak, read, and write in primary language used in the workplace

Physical:

• 8+ hours per day at standing table; 
• Stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.