About this job…

• Leadership pipeline role with real growth potential

• We are looking for a leader, not a manager

• High-commitment role, not an 8 to 5 position

• Luxury, historic Autograph Collection hotel

• Heavier on food and beverage than rooms

• Strong events, weddings, and high-touch guest experience environment

• Requires a strong food and beverage background and a confident leadership presence

What you’ll be doing…

• Lead daily operations with a strong focus on food and beverage and events

• Set the tone for service standards, urgency, and hospitality across the property

• Be highly visible on the floor, leading during service, functions, and peak periods

• Coach and develop department leaders to elevate overall team performance

• Build accountability and a culture of ownership across departments

• Make decisions confidently and step in when leadership is needed

• Drive execution in staffing, training, scheduling, and performance

• Take ownership of guest recovery and ensure exceptional service experiences

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

Success factors…

Experience & Education: 

• 5+ years of hotel management experience, preferably with the same brand
• Experience or involvement with sales and revenue management preferred
• Bachelor’s degree or equivalent education and experience required
• Valid driver’s license

Communication:

• Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving
• Strong administrative skills with intermediate experience with Microsoft Office systems
• Must be able to speak, read, and write in primary language used in the workplace

Physical:

• 8+ hours per day; stand, sit, and walk frequently throughout the workday
• Lift, lower, push, pull, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.