What’s in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

Position Overview

From the absolute moment they step through the doors of The Spa at Hutton Hotel, our guests' journey begins. As a Spa Attendant/Host, you are the curator of this journey, transforming a simple visit into an immersive, seamless escape. Your role is the heartbeat of our daily operations—keeping the flow of the spa moving effortlessly all day, maintaining an immaculate environment, and supporting our therapists so that every touchpoint of the guest experience is flawless, peaceful, and deeply restorative.

Key Responsibilities

• The Guest Journey: Welcome guests warmly the instant they cross our threshold, establishing an immediate sense of sanctuary. Guide them step-by-step through their experience, ensuring they feel welcomed, cared for, and completely at ease from arrival to departure.
• Continuous Cleaning & Restocking: Maintain a pristine, luxury aesthetic across all areas. Continuously gather used linens, sanitize high-touch surfaces, restock dispensary, refreshment stations and bathrooms.
• Keeping the Spa Flowing: Act as the ultimate host of the spa. Keep appointments moving on time, greet and engage guests, when necessary, Educate guests on amenities, manage guest transitions smoothly, and ensure there is never a bottleneck in the treatment rooms or common spaces.
• Wellness & Recovery Area Operations: Manage and operate specialized equipment across our relaxation, wellness, and recovery rooms (such as dry saunas, salt room , compression gear, or specialized tubs). Monitor temperature settings, cleanliness, and safety protocols for all active therapy elements.
• Therapist Support: Collaborate closely with the service team. Assist therapists when needed between guests by clearing used linens, and prepping fresh setups so they can focus entirely on delivering exceptional care.

Qualifications & Experience

• Experience: Prior experience in high-end hospitality, luxury spas, salons, or fitness/wellness clubs is highly valued.
• Operational Flow: Strong multitasking skills with the ability to anticipate needs and keep a busy environment running smoothly and quietly.
• Technical Comfort: Ability to learn and operate wellness and recovery equipment safely.
• Physical Stamina: Comfort being on your feet, moving actively, and lifting up to 25 lbs (for linens and restocking).
•  Availability: Flexibility to work a varied schedule, including weekends and holidays, to support peak guest hours.

Key Attributes of a Great Spa Attendant/Host is:

• An Intuitive Caregiver: Understands that the guest experience starts at the front door and knows how to set a tranquil, welcoming tone immediately.
• A Master of Motion: Excels at staying busy behind the scenes—cleaning, restocking, and prepping—while maintaining a calm, unhurried presence.
• A True Team Player: Delights in supporting therapists and colleagues to keep the entire collective running beautifully.

You should be able to…

• Must be able to speak, read, and write in primary language(s) used in the workplace
• Stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday
• This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer