Hotel Director of Human Resources

Hiltons at McCormick Place

posted October 23, 2025

Compensation: $110,000 to $120,000 per year

What's in it for you...

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job...

The Human Resources Director originates and leads Human Resource practices and objectives driving a team-oriented, high performance culture emphasizing empowerment, quality, and productivity.  Serving as a business thought-partner, the Human Resources Director reports to the General Manager and is on the hotel’s Executive Team.  Key objectives include recruitment and retention of a high-performing team, coaching and development, adherence to business processes, and focus on industry trends and metrics to drive hotel business goals.

What you'll be doing...

  • Develop and manage relationships with property leadership team in support of positive associate relations, providing coaching and development as needed
  • Balance and prioritize operational and HR needs while driving company and hotel-specific initiatives and programs
  • Develop, recommend, and promote proactive strategies and programs to facilitate a positive employee experience to avoid and/or mitigate labor disruptions and disputes
  • Provide business partners with day-to-day counsel and advice regarding employment policies/decisions
  • When needed, represent the Company in legal proceedings and community efforts and serve as the management representative during interactions with Local, State & Federal representatives in meetings, investigations, and other legal related activities
  • Provide effective performance management guidance through coaching, counseling, career development, and support of electronic performance management tracking
  • Lead recruitment and retention initiatives, supporting team members throughout the onboarding and training lifecycle 
  • Support safety and security initiatives by collaborating with hotel staff and workplace safety programs and providers
  • Advise business partners on ethical practices to ensure compliance with laws and regulations

Requirements...

Experience: 

  • 5+ years of progressive Hospitality Human Resource experience, with a proven track record of success
  • 3+ years progressive experience working in union and non-union environments with strong focus on labor and employee relations
  • Education & Certification: Bachelor’s degree in Human Resources or related field or equivalent education and experience
  • Active HR Certification preferred

Communication:

  • Excellent communication, presentation, and listening skills
  • Bi/Multi-Lingual preferred

Physical:

  • 8+ hours per day at desk/computer
  • Sit, stand, walk frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Hiltons at McCormick Place

123 East Cermak Rd
Suite 300

Chicago, IL 60616


Hotel with 466 Rooms
Managed By First Hospitality

Hiltons at McCormick Place

Hotel with 466 Rooms

Three Popular Brands, One Location

Nestled near the shore of Lake Michigan and in the heart of Chicago’s South Loop, our unique space boasts three popular Hilton brands with 466 total guest rooms for your convenience. Lounge in our elegantly designed lobby, relax by the indoor pool, or take the elevator up to our rooftop restaurant for a premium 360-degree view of the city. Discover comfort, productivity, and direct access to Chicago’s McCormick Place Convention Center and surrounding attractions. With three great hotels to choose from, you can find the perfect stay to suit your needs at the Hiltons at McCormick Place.

Hilton Garden Inn Chicago McCormick Place

We are connected to McCormick Place Convention Center and Wintrust Arena via sky-bridge. Soldier Field is within a mile and the nearby train brings guests to Millennium Park and downtown attractions. Guests can enjoy a view of Chicago and Lake Michigan at our VU Skyward rooftop bar.

Hampton Inn Chicago McCormick Place

We are connected to McCormick Place and located across from Wintrust Arena. The Art Institute of Chicago, Millennium Park, and the Field Museum are under 10 minutes’ drive from our door. Within walking distance, Soldier Field and Michigan Avenue are under a mile away. Our hotel has a fitness center and indoor pool. WiFi and daily hot breakfast are on us.

Home2 Suites by Hilton Chicago McCormick Place

The best of South Loop is on our doorstep: We’re next to Wintrust Arena, with a skybridge to the McCormick Place convention center and easy access to Chicago’s top attractions. Your stay includes an in-suite kitchen, free WiFi, and free daily breakfast. While you’re here, admire sweeping views of Lake Michigan from the 22nd floor rooftop bar, or take a swim in our indoor pool.


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