JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an full service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. 

BASIC FUNCTION:  The Chief Engineer serves as front line leader of the team responsible for performing maintenance, repair and replacement within our indoor and outdoor resort physical plant, roadsides, landscaping and equipment associated with the resort.

• High school diploma or equivalent.
• Vocational or technical training preferred.
• Five years experience as maintenance technician or similar position.
• Two years experience as Engineering Manager, Assistant or Chief Engineer, or similar position in the hospitality industry.
• Valid U.S. state issued Driver’s license required with clean driver record.
• Ability to obtain/maintain any government required licenses, certifications, or permits.
• Universal refrigerant license, EPA 608 Universal Technician Certification necessary.  Must be able to obtain within 30 days of hire.
• Advanced knowledge of applicable codes / regulations pertaining to assigned equipment and operations.
• Advanced knowledge and ability to read and interpret HVAC, electrical, mechanical, plumbing and other building blueprints as well as reading wiring and schematic diagrams.
• Demonstrated proficiency in electricity, plumbing, HVAC, carpentry and grounds keeping.  Pool maintenance experience a plus.
• Experience in managing multiple vendors from disciplines in HVAC, Electrical, Plumbing, Construction/Renovation and others.
• Intermediate computer skills and demonstrated proficiency with Microsoft Office Word, including Word, Excel and Outlook, as well as purchasing, budgeting and people management systems and applications.
• Ability to properly use 2-way radio, electrical meter, hand and power tools, grounds maintenance tools and equipment including mowers, snowblowers and plow truck.

• Conduct daily and weekly walk-throughs and visually assesses the safe and efficient maintenance and operation of the indoor and outdoor physical structures of the resort, as well as overall resort grounds.
• Assist guests and hotel team members with maintenance or other requests, identify and correct problems with the ability to personally execute the work if needed. 
• Able to manage ongoing lists of repairs, maintenance, and projects.
• Plan, develop, execute, and monitor preventative maintenance programs throughout the facility. Direct programs to maintain building and equipment for optimum economic and performance benefits.
• Respond to guest’s maintenance requests and questions and resolves their need efficiently.
• Responsible for detailed review, approval and submission of all billable hours of property operations staff members to accounting in a timely and efficient manner.
• Coordinate with outside contractors and able to develop an effective and appropriate relationship with each.
• Coordinate construction, remodeling, and renovation projects to include managing and communicating scheduled utility and/or guest service interruptions and ensuring that contractual provisions and construction schedules are met and satisfy property standards and government regulations and codes.
• Develop and update policies, procedures, and practices to improve the operational effectiveness and safety of the department.
• Maintain excellent records and data pertaining to property operations.  Able to take accumulated records and data and advise on best plan for preventative maintenance and capital replacement of equipment at end of life.
• Organize and participate in meetings with ability to prepare and present information related to property operations.
• Participate in budget analysis.  Develop and recommend operating and capital budget plans and controls expenditures within approved budget objectives.
• Responsible for and oversees the administration of the purchase order system for the department and monitors engineering supplies, parts and inventories.
• Responsible for department staff’s proper and effective use of office and department equipment, EMS systems and Life Safety Systems, (training will be provided as necessary).
• Oversee the scheduling of staff according to skill, workloa,d and business levels.
• Able to interview, evaluate talent and select new employees and recommend promotions in partnership with Human Resources.
• Work with the intricacies, responsibilities, and business relationships with property ownership structure and agreements, as well as the complexities of condominium associations, their bylaws, and the partnership between both entities.
• Evaluate, counsel, coach, discipline, and document performance of staff in partnership with Human Resources.
• Communicate information to the Resort Manager and General Manager and acts as a representative in their absence as related to property operations.

MARGINAL FUNCTIONS:

• Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Due to the scope of the position, in general must be available days, evenings, nights, weekends and holidays and required to respond and report-in to emergent maintenance issues and emergency weather events as deemed by the Resort Manager and/or General Manager.
• Respond to any reasonable task as assigned by the Resort Manager and/or General Manager.

ENVIRONMENT: Works in all areas of the property, both inside and outside possible in inclement weather. Must be able to work at various heights on ladders, roofs, etc. Some work may be in confined spaces.