Position Summary:

We are seeking a positive, service-oriented, energetic and self-motivated Cafe Supervisor to join our team. The supervisor will work side by side with the baristas and pastry chefs. This position’s primary function is to serve quality products to customers in a friendly and professional manner while adhering to the standards set by The Weston.

Responsibilities include but are not limited to:

• Prepare high-quality coffee and espresso beverages while warmly taking guest orders and ensuring a personalized café experience.
• Maintain a clean, organized, and sanitary café environment at all times, including workstations, equipment, and guest areas.
• Develops knowledge on goods sold in our bakery and cafe including coffee, teas and baked goods.
• Greets guests/customers in a friendly, personalized and professional manner.
• Verbally receives and calls back customer orders.
• Provides quality beverages and food products while adhering to all recipe and presentation standards.
• Answers telephone in courteous and friendly manner.
• Accurately answers customer questions regarding coffee blends, preparation and other product information.

Job Requirements:

• Previous experience in food and beverage required; barista or specialty coffee experience strongly preferred.
• Minimum of 1 year of previous management or supervisory experience required, preferably in a café or food and beverage setting.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good verbal communication skills.
• Flexible availability to work mornings, evenings, weekends and holidays.
• Expected to regularly handle various food and beverage products.
• Knowledge of applicable computer programs for ringing up customer orders.
• Ability to stand for hours at a time.
• Must be able to lift up to 25 pounds occasionally.
• Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.