House Person Lead

The Hancock Hotel

posted February 21, 2025

Compensation: $15.50 to $16.00 per hour

What's in it for you...

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job...

The House Person Lead supports training and development of houseperson while promoting the cleanliness and productivity goals of the housekeeping department.  Responsible public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the House Person Lead plays a critical role in overall employee and guest satisfaction.

What you'll be doing...

  • Provide direction and to Housemen, ensuring the team is running in a smooth, efficient manner.
  • Responsible to oversee the day-to-day operation of the houseperson team to maintain the standards of service and cleanliness.
  • Inspect spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
  • Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
  • Assists in training colleagues in proper safety techniques.
  • Responsible for the department orientation and training of new housepeople and following up to ensure company and brand standards are met.
  • Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
  • Assist in resolving issues as they arise to promote department stability.
  • Complete additional tasks as assigned by management

Requirements...

  • Able to speak, read, write, and understand the primary language(s) used in the workplace
  • Able to stand, walk, reach, bend, stoop, and pivot frequently
  • Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds
  • Experiences as a housekeeper or houseman preferred

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

The Hancock Hotel

99 Room Hotel

An Enlightened Stay

The Hancock Hotel serves as a place to gather in the local community and as a home away from home for travelers from across the globe.

Uniquely situated on the campus of Marathon Petroleum Corporation, the hotel is located less than a mile off I-75 in the heart of Downtown Findlay.

When you choose to stay at the Hancock Hotel, you can dine in a private setting with catering that prioritizes your comfort, attend the fun events in our area and come back to a restful sleep in our cozy beds. We deliberately designed our elevated accommodation offerings to make your stay memorable. 

Reward yourself with a luxurious experience at our high-end hotel here in beautiful Findlay, Ohio. Our friendly staff will take care of your needs, and the hotel's ideal location will enable you to stay close to destinations like the University of Findlay. Explore our surrounding places of interest to make your already exceptional stay that little bit better. You can also enhance your experience by participating in the events the area has to offer.

Whether you are traveling for business, need your own personal getaway or are looking for an elegant boutique hotel backdrop for a special event, we have the facilities and ambiance to accommodate your needs. Feel free to take a moment to relax and wind down in our comfortable hotel. We work hard to ensure your visit is as enjoyable as possible.