Purpose

Hobnob Baristas provide attentive, dynamic, and inspiring service for our restaurant and hotel guests.  Thorough knowledge of the food and beverage menus including recommended offerings, knowledge of creating and executing different coffee and coffee-based drinks is critical to success.  Baristas must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Barista is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Preparing Coffee, and Coffee based drinks to order in a fast-paced environment
• Prepare the Coffee bar for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Qualifications

Food and Beverage background

1+year barista experience is preferred, but will train the right candidate 

must be at least 18 years of age

Early mornings required. 1st shift starts at 5am

Experience & Education: 

• 1+ years of restaurant serving experience or like 
• High School diploma or equivalency education certificate required

Communication:

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace

Physical Musts:

• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday