posted November 29, 2024
Part-TimeWhat's in it for you…
- Insurance enrollment available from DAY 1!
- Paid time off available from DAY 1!
- Holiday pay available from DAY 1!
- 401(k) enrollment after 30 days!
- Hotel and travel discounts at worldwide destinations!
- Professional development and promotion opportunities!
About this job...
Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.
What you'll be doing...
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
- Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
- Always maintain professionalism consistent with hotel brand and company expectations.
- Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
- Take on additional tasks as necessary or assigned by hotel leadership.
Requirements...
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- 8+ hours per day; stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
The Hancock Hotel
631 South Main Street
Findlay, OH 45840
Current Job Openings
The Hancock Hotel
99 Room Hotel
An Enlightened Stay
The Hancock Hotel serves as a place to gather in the local community and as a home away from home for travelers from across the globe.
Uniquely situated on the campus of Marathon Petroleum Corporation, the hotel is located less than a mile off I-75 in the heart of Downtown Findlay.
When you choose to stay at the Hancock Hotel, you can dine in a private setting with catering that prioritizes your comfort, attend the fun events in our area and come back to a restful sleep in our cozy beds. We deliberately designed our elevated accommodation offerings to make your stay memorable.
Reward yourself with a luxurious experience at our high-end hotel here in beautiful Findlay, Ohio. Our friendly staff will take care of your needs, and the hotel's ideal location will enable you to stay close to destinations like the University of Findlay. Explore our surrounding places of interest to make your already exceptional stay that little bit better. You can also enhance your experience by participating in the events the area has to offer.
Whether you are traveling for business, need your own personal getaway or are looking for an elegant boutique hotel backdrop for a special event, we have the facilities and ambiance to accommodate your needs. Feel free to take a moment to relax and wind down in our comfortable hotel. We work hard to ensure your visit is as enjoyable as possible.