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General Manager
(General Manager)
Lead one of Wisconsin’s most iconic lakeside destinations as the General Manager of The Abbey Resort, where legacy, hospitality, and extraordinary guest experiences meet.
About The Abbey Resort:Nestled along the scenic shores of Geneva Lake, The Abbey Resort is the only full-service resort on the entire lake and an iconic Midwestern destination for generations of travelers. With 90 acres of landscaped grounds, a beautiful marina, indoor and outdoor pools, an award-winning spa, and multiple dining concepts, The Abbey blends authentic lakeside charm with elevated resort experiences. From weddings on the water to corporate retreats and family getaways, The Abbey is a place where memories are made. The General Manager plays a central role in preserving this legacy while shaping the future of this beloved destination.
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Guest Service Representative
(Guest Services)
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Guest Service Representative
(Guest Services)
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Night Auditor
(Guest Services)
hospitality on hand all through the night
Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.
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Hotel Housekeeper
(Housekeeping)
fresh, clean, and styled to impress
Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.
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Line Cook-Lunch
(Chefs/Kitchen)
Join Our Team: All-Inclusive Benefits + Growth Opportunities!
Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.
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HVAC / Refrigeration Service Technician
(Engineering/Maintenance)
make a world of difference with the simple words, "it's fixed!"
We are looking for an experienced Service Technician with a background in commercial facilities, preferably in a full-service high-rise hotel environment.
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Dishwasher
(Chefs/Kitchen)
Full and Part Time Dishwashing Opportunities at The Abbey Resort
JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.
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Laundry Attendant
(Housekeeping)
Laundry Attendant at the historic Abbey Resort
JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.
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Restaurant Host
(Food & Beverage)
Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.
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Restaurant Supervisor
(Food & Beverage)
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
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Banquet Set Up Attendant
(Catering/Banquet)
On Call Banquet Set Up Attendant at the historic Abbey Resort
JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at a full service resort situated on the beautiful shores of Lake Geneva. We aim to hire individuals who are ready and committed to exceed the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.
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Restaurant Outlets Cook I, II, III
(Chefs/Kitchen)
Cooks I, II, III at The Abbey Resort
JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at a full service resort situated on the beautiful shores of Lake Geneva. We aim to hire individuals who are ready and committed to exceed the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.
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Activities Supervisor
(Recreation/Entertainment)
Activities Supervisor at The Abbey Resort
JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.
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Restaurant Outlets Busser
(Chefs/Kitchen)
Busser with a view of beautiful Geneva Lake
JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at a full service resort situated on the beautiful shores of Geneva Lake . We aim to hire individuals who are ready and committed to exceed the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.
careers.firsthospitality.com/first-hospitality-group/jobs
