Jobs at Renaissance Toledo Downtown Hotel

• Back Waiter (Food & Beverage)

  Back Waiters greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items.  Back Waiters must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.

• Banquet Bartender (Catering/Banquet)

  stir it, shake it, mix it, blend it, pour it, top it, now refill it.

  Banquet Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests.  Thorough knowledge of mixology, the banquet food and beverage menus, and recommended pairings is critical to success.  Banquet Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Banquet Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Banquet Houseman (Catering/Banquet)

  A Banquet Houseperson greatly impacts guest experience by providing genuine hospitality to all groups and ensuring all events are set up as contracted.  A Banquet Houseperson must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.

• Banquet Manager (Catering/Banquet)

  The Banquet Manager is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates, and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

• Banquet Server (Catering/Banquet)

  Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware

• Bartender (Bartender/Mixologist)

  Stir it, Shake it, Mix it, Blend it, Pour it, Top it, now refill it.

  Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests.  Thorough knowledge of mixology, the restaurant food and beverage menus, and recommended pairings is critical to success.  Restaurant Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Breakfast / Brunch Server (Food & Beverage)

  welcome to first hospitality. employment for one? right this way...

  Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Breakfast Server (Food & Beverage)

  Welcome to first hospitality. employment for one? right this way...

  Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Brunch Host (Food & Beverage)

  Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant.  Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction.  Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

• Concierge Lounge Attendant (Food & Beverage)

  welcome to first hospitality. employment for one? right this way...

  Concierge Lounge Attendants are charismatic and attentive. Experience working as a guest service associate is preferred, but more importantly we are looking for a passion to create unique experiences for our guests and help them discover all the best in Toledo.

• Dishwasher (Food & Beverage)

  Dishwashers are the backbone of the kitchen operation, ensuring cleanliness and readiness of all prep-, dish-, and bar-ware.  Dishwashers must be highly organized, efficient, and have a great attention to detail.

• Front Desk Representative (Guest Services)

  The smiling face of hospitality...front and center

  Front Desk Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Front Desk Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Front Desk Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Front Desk Supervisor (Guest Services)

  The Front Desk Supervisor is part of the management structure of the Front Office.  He or she will aid the other managers in monitoring the daily operations of the hotel by supporting and supervising all front office operations and staff, oversee hotel availability, room inventory and ensure overall guest satisfaction.

• Guest Services Manager (Guest Services)

  The Guest Service Manager leads the hotel’s front desk and guest services team.  Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience.  As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior.  The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.

• Housekeeping Lead (Housekeeping)

  The Housekeeping Lead supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department.  Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Lead plays a critical role in overall employee and guest satisfaction.

• Line Cook (PM Shift) (Chefs/Kitchen)

  Line cooks are essential to delivering a high-quality, consistent guest dining experience.  Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations.  The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.

• Public Area Attendant (Housekeeping)

  Be a master of organization, efficiency, and cleanliness

  Public Area Attendants support the overall functionality of the hotel Housekeeping department.  Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, Public Area Attendants perform impactful work.  Public Area Attendants assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations.

• Restaurant Host (Food & Beverage)

  Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant.  Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction.  Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

• Restaurant Server (Food & Beverage)

  Welcome to first hospitality. Employment for one? Right this way...

  Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Restaurant Supervisor (Food & Beverage)

  Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

• Room Attendant (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

• Senior Catering Sales Manager (Catering/Banquet)

  Senior Catering Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation. They handle more complex social and local corporate catering opportunities that are above sales office parameters (e.g.,, 150 covers) and provide day to day supervision to catering sales associates that are on-property. The primary role of a Senior Catering Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.

Apply for these jobs at careers.firsthospitality.com/renaissance-toledo/jobs

Scan this code on your smartphone to learn more about these jobs