posted November 15, 2024
What's in it for you…
- Insurance enrollment available from DAY 1!
- Paid time off available from DAY 1!
- Holiday pay available from DAY 1!
- 401(k) enrollment after 30 days!
- Hotel and travel discounts at worldwide destinations!
- Professional development and promotion opportunities!
About this job...
Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.
What you'll be doing...
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
- Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
- Always maintain professionalism consistent with hotel brand and company expectations.
- Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
- Take on additional tasks as necessary or assigned by hotel leadership.
Requirements...
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- 8+ hours per day; stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Redmont Hotel Birmingham, Curio Collection by Hilton
2101 5th Avenue North
Birmingham, AL 35203
Current Job Openings
Redmont Hotel Birmingham, Curio Collection by Hilton
120 Room Hotel
At a Glance
First opened in 1925, Redmont Hotel Birmingham, Curio Collection by Hilton, underwent a complete renovation in 2015, embracing state-of-the-art technologies and amenities, while retaining the style and glamour associated with the hotel in the 1920's. Our boutique hotel is within walking distance to the Theatre District; where you will discover The Alabama Theatre, The Lyric Theatre, Paramount Restaurant and Bar, and lots of other dining and theatre options.
Organize a meeting or plan your dream wedding at this Downtown Birmingham, AL hotel. Our mezzanine level ballrooms provide the perfect setting for a host of events, and our dedicated staff will ensure your function is personalized and professional. Our 24-hour Connectivity Zone is the ideal place to check emails or make updates to your presentation.
Energize with the latest cardio and weights technology in the 24-hour fitness center. If you are in need of some pampering, we can organize a massage or facial in the comfort of your guest room. Keen golfers and beginners alike can tee off at the nearby Highlands Golf Course.
Our guest rooms offer complimentary WiFi, an ergonomic work area, a 40-inch HDTV, an iHome dock and a Keurig® coffeemaker. Choose a suite for more space and amenities, or spoil yourself in our sumptuous Presidential Suite. Enjoy a variety of tempting dining options at our hotel in Downtown Birmingham, AL. Grab a panini in our café, or relax on our rooftop terrace with a cocktail. Our full-service restaurant serves delicious American fare in a stylish setting.