Bartender Heights

stir it, shake it, mix it, blend it, pour it, top it, now refill it.

posted October 4, 2024

What's in it for you…

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job...

Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests.  Thorough knowledge of mixology, the restaurant food and beverage menus, and recommended pairings is critical to success.  Restaurant Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

  • Prepare the bar for service by cleaning guest and service spaces and stocking essential supplies for ease of use.  Retrieve liquor based on requisition.
  • Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
  • Prepare cocktails and other beverages to specification with accuracy, honoring special requests and ensuring guest delight.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
  • Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
  • Always maintain professionalism consistent with restaurant and company expectations.
  • Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by restaurant leadership.

Requirements...

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • 8+ hours per day; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds frequently
  • Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

The Heights

Restaurant

Towering Above The Maumee River In Downtown Toledo

Modern and Hip, The Heights in The Renaissance Hotel is Toledo’s only rooftop bar, and it is impressive. The panoramic views of the Maumee River and urban landscape are spectacular, whether you are seated indoors or on the expansive patio. The sleek, industrial-esque décor is upscale, inviting and comfortable. The extensive menu of specialty cocktails, craft beers and award-winning wines are perfectly synched with an inventive selection of small plates and wood-fired flatbread pizzas, all with instagram-able presentations. In the light of day, the mood is bright and cheerful; at night, on a backdrop of city lights, The Heights becomes intimate and romantic, energized and festive. The combination of consistently high-quality food, beverages and service, happy hour specials and private and semi-private rental options make this a destination for hotel guests and office workers throughout the downtown, residents from the greater Toledo area and the city’s movers and shakers. The Heights is more than an American bar and restaurant, it’s an experience.