posted September 26, 2023
What's in it for you...
- Hotel discount at locations worldwide!
- Paid time off and holiday pay incentives!
- Professional development and promotion opportunities!
- 401(k) available for all associates!
- Benefit options available for ALL associates!
About this job...
Concierge Lounge Attendants are charismatic and attentive. Experience working as a guest service associate is preferred, but more importantly we are looking for a passion to create unique experiences for our guests and help them discover all the best in Toledo.
What you'll be doing...
Warmly welcome and thank our guests using your excellent communication skills
Engage in conversation designed to identify guest expectation, and create a unique experience tailored to their preferences
Obtain resources necessary to meet all guest expectations by working and communicating closely with reception and kitchen staff
Maintain standards of cleanliness within the preparation areas
Refill beverages, clear dishes, replenish food and beverage items, and ensure availability of items
Respond to all guest requests with a positive, solution-focused mindset and work to meet and exceed those requests
Requirements...
Experience & Education:
One or more years of guest services experience preferred, ideally with a lifestyle brand
Communication:
Speak, read, write, and understand the primary language(s) used in the workplace
Great communication skills, both verbal and written
Physical:
Stand for hours at a time
This job requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability, and visual acuity
Lift 30+ pounds
Availability:
Must have flexible schedule with early morning, evening, weekend, and holiday availability
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Renaissance Toledo Downtown Hotel
241 Room Hotel
Make yourself at home at our hotel on the Toledo waterfront
Experience the perfect blend of style and comfort at Renaissance Toledo Downtown Hotel. Ideally situated on the waterfront in the heart of downtown Toledo, Ohio, our AAA Four Diamond-rated hotel is moments from Huntington Center, SeaGate Convention Centre and the Toledo Museum of Art. When you're not exploring the area, settle into our upscale, pet-friendly rooms and suites, which boast plush bedding, 55-inch flat-screen TVs and 24-hour room service. Many of our hotel accommodations also feature waterfront or city views. After a busy day downtown, check out our rooftop bar, The Heights, for unbeatable vistas and custom cocktails, or visit our restaurant, Brim House, for hearty fare. If you're in downtown Toledo for business, our 13 event spaces provide the perfect setting for your gathering. Take advantage of our amenities during your stay in Ohio, including a fitness center, executive lounge, valet parking and business center. A truly special visit awaits you at Renaissance Toledo Downtown Hotel.
