Banquet Server / Set Up

What's in it for you…

  • Hotel discount at locations worldwide!
  • Paid time off and holiday pay incentives!
  • Professional development and promotion opportunities!
  • Flexible schedules for full-time and part-time work!
  • 401(k) available for all associates!
  • Full benefit options available for full-time associates!

About this job...

Banquet Servers provide attentive, dynamic service for our banquet events.  Banquet Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Banquet Server is to deliver and exceed guest expectations, execute the event according to the Banquet Event Order, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

  • Prepare the banquet space for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
  • Learn details on each event to provide food and beverage orders to guests.
  • Accurately execute the details each order, ensuring accuracy and guest delight.
  • Maintain cleanliness and organization of banquet spaces throughout and after shift, completing side work and stocking as needed or assigned.
  • Always maintain professionalism consistent with company expectations.
  • Know and communicate emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by restaurant leadership.
  • Striking and resetting the event space as outlined but upcoming events. 

Success Factors...

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • 8+ hours per day; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds frequently
  • Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

Hilton Garden Inn Milwaukee Downtown

611 North Broadway

Milwaukee, WI 53202

Telephone (414) 271-6611