Located in the historical LeVeque Tower, The Keep Kitchen & Liquor Bar is a modern French brasserie and bar. The bar is open daily and offers guests a comforting space to relax and lounge over a raw bar, drinking, appetizer, full meals, and shareable options. The brasserie dining room serves breakfast, lunch, and dinner. An open kitchen, Chef's table, and intimate booths are nestled among ambient gas lighting allowing guests a one-of-a-kind experience within a warm and eclectic space. The Keep also offers In Room Dining for hotel guests to enjoy a meal in the comfort of their room. The Assistant Food & Beverage Manager will oversee all functions of the bar, restaurant, and in room dining. This leader will also have the opportunity to assist with executing events in Hotel LeVeque’s stellar meeting spaces.
The Keep is seeking a positive, service-oriented, energetic leader to join our team as the Assistant Food & Beverage Manager. This role functions as an intricate part of the hotel’s Food & Beverage operations.
Oversee the day-to-day operations of the Restaurant, In Room Dining, Banquets and Bar
Ensure all staff has arrived and is in proper uniform.
Ensure staff receive proper training on quality, service and operational standards and have the tools & equipment to effectively carry out their job functions
Follow up on staff training to ensure levels of service are maintained
Establish and achieve quality and guest satisfaction goals
Conduct routine brand standard audits designed to ensure optimal service execution
Maintain a floor presence during needed meal periods to ensure optimal guest service and assist associates
Ensure restaurant is set and looking to specifications before start of shift.
Learn the job responsibilities of opening and closing for the supervisor position, server position, bartender position and host position so you can ensure the proper process is being followed and you can hold the team accountable to those responsibilities.
Follow all cash, voids, comp and close out procedures and hold the team accountable to those procedures.
Work in conjunction with all other departments always ensuring a good line of communication with the front desk.
Ensure hotel guests or The Keep patrons are satisfied, and problems are resolved at the time they are is presented.
Communicate via shift logs, e-mails, notes of the shift, any associate issues, payroll issues, to management including members of the executive team.
Report to work on time and close or stay your full shift (unless approval by a manager to change schedule) and utilize the Kronos Time clock to punch in and out each shift.
Complete additional duties as assigned by hotel leadership
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.
EQUAL OPPORTUNITY EMPLOYER