Food Runner


We are looking for Food Runners to join our dynamic team. Experience working in a high-volume restaurant is preferred, but more importantly, we are looking for a passion to create unique experiences for our guests and help them discover all the best in Des Moines.

What you will be doing

Assist in preparing the restaurant by cleaning and stocking as needed

Proactively obtain necessary supplies from storage areas and prep for use.

Provide each guest an individualized greeting using charisma and stylized communication

Confidently know the current food and beverage offerings and answer questions or make recommendations

Accurately detail each guest's order, going above and beyond to ensure the guest will be delighted with their food/beverage by inputting order in the electronic system

Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations

Maintain cleanliness of restaurant spaces to be inviting and accommodating

Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation

Complete additional duties as assigned as part of a team dynamic

Job Requirements:

One to two years experience as a server preferred

Repeatedly demonstrate outstanding charisma and guest interaction

Creatively surprise and delight restaurant guests by individualizing experiences, provoking discovery, and demonstrating outstanding awareness

Maintain sophistication and pleasant demeanor when confronted with stressful situations

Flexible schedule with the ability to work early mornings, weekends, and holidays

You must be able to speak, read, write and understand the primary language(s) used in the workplace.

Great communication skills, both verbal and written.

Able to stand for hours at a time.

You understand this job requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Hotel Fort Des Moines, Curio Collection by Hilton

1000 Walnut Street

Des Moines, IA 50309

Telephone (515) 528-7733