Founded in 1985, First Hospitality is a nationally recognized hotel management company providing management, acquisition, development and receivership services to a variety of hotels. Our portfolio includes more than 55 properties and 16 major hotel brands including Hilton, Marriott, IHG, Hyatt and Carlson. Headquartered in the Chicago area, we concentrate our business prospects in key markets in the Midwest – spanning our business in major cities across 10 states.
Our Company is dedicated to putting people first. FH’s strong and engaging culture creates a high-level experience for associates and guests alike. We look for service super stars to join our team and support our commitment to excellence.
We seek a positive, service-oriented, energetic and self-motivated Guest Services Representative. The Guest Services Representative will report to the Guest Services Manager and will work closely with the Front Office team as well as other departments of the hotel.
The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. The hospitality industry is unique in that it requires commitment 24 hours a day. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more.
Responsibilities include but are not limited to:
First Hospitality Group seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. FHG fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.
EQUAL OPPORTUNITY EMPLOYER