Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.
Server Assistants greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items both in the bar and restaurant. They must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.
The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.
Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.
The Food & Beverage Manager performs a key role on the hotel team by ensuring employee and guest satisfaction in every aspect of the food and beverage operation. By promoting an environment of hospitality, cleanliness, quality, accuracy, and engagement, the Food & Beverage Manager is responsible for cultivating a best-in-class culture.
