Jobs at Hotel Fort Des Moines, Curio Collection by Hilton

• Guest Services Manager (Guest Services)

  The Guest Service Manager leads the hotel’s front desk and guest services team.  Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience.  As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior.  The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.

• Maintenance Engineer / Security ((Second Shift / Overnight) (Engineering/Maintenance)

  Maintenance Engineers perform an instrumental role in the overall functionality of the hotel facility and system operation.  Engineers tackle routine challenges, preventative maintenance, and respond to guest needs when something isn’t working as it should.  The primary responsibility of a Maintenance Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, and support of guest and operational needs.

• Sales Manager (Sales & Marketing)

  Calling Lifestyle Luxury Leaders! The Hotel Fort Des Moines is seeking a true leader in lifestyle hotel sales!

  Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation.  Responsible for actively soliciting new business, negotiating contracts, communicating client needs, and engaging repeat business, Sales Managers must employ varied sales strategies to reach aggressive goals.  The primary role of a Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.

• Line Cook (AM) (Chefs/Kitchen)

  Line cooks are essential to delivering a high-quality, consistent guest dining experience.  Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations.  The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.

• Hotel Security / Light Maintenance (Security)

  This security position consists of 3 late night shifts (5pm - 1:30am) and 2 overnight positions (9:30pm - 6am).

• Maintenance Engineer (Engineering/Maintenance)

  make a world of difference with the simple words, "it's fixed!"

  Maintenance Engineers perform an instrumental role in the overall functionality of the hotel facility and system operation.  Engineers tackle routine challenges, preventative maintenance, and respond to guest needs when something isn’t working as it should.  The primary responsibility of a Maintenance Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, and support of guest and operational needs.

• Lead Mixologist / Bar Manager (In Confidence) (Bartender/Mixologist)

  stir it, shake it, mix it, blend it, pour it, top it, now refill it.

  As the Lead Mixologist, your creative flair and passion for beverage will lead your Bar team to superior beverage experiences to our guests. Though your effective leadership and innovation, you will create drinks and menus that place The Hotel Fort Des Moines’ In Confidence speakeasy on the map as the "Best Cocktail Lounge" in Des Moines. Our Lead Mixologist must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving. The primary responsibility of our Lead Mixologist is to deliver and exceed guest expectations, exceed the Hotel’s vision, resolve challenges, and maintain excellent communication with guests, peers, and management. You and your vision will drive the future expectations of our cocktail program!

Apply for these jobs at https://careers.firsthospitality.com/hotel-fort-des-moines/jobs