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Restaurant Server
(Food & Beverage)
welcome to first hospitality. employment for one? right this way...
Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Front Desk Agent
(Guest Services)
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Food Runner
(Chefs/Kitchen)
Food Runners / Bussers greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Food Runners / Bussers must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.
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Front Desk Manager
(Guest Services)
Lead the Pack as a Front Desk Manager - Immediate Benefits & Growth Opportunities!
The Guest Service Manager leads the hotel’s front desk and guest services team. Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.
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Maintenance Engineer
(Engineering/Maintenance)
Start a new career with us!
This is an entry level position. No experience required... Motivation, willingness to learn and good work ethic is all that is required!
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Pastry Cook
(Chefs/Kitchen)
Pastry Chefs are essential to delivering a memorable guest dining experience through exceptional desserts, baked goods, and pastry presentations. Working under the guidance of the Executive Chef, Pastry Chefs are responsible for preparing and presenting high-quality pastries, breads, desserts, and specialty baked items that enhance the hotel's culinary offerings. The primary role of a Pastry Chef is to consistently produce visually appealing and delicious products while maintaining food safety standards, managing production timelines, and contributing to a creative and efficient kitchen environment.
careers.firsthospitality.com/hotel-fort-des-moines/jobs
