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House Person
(Housekeeping)
be a master of organization, efficiency, and cleanliness
House Persons support the overall functionality of the hotel Housekeeping department. Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work. House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations.
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Guest Service Representative
(Guest Services)
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Night Auditor
(Guest Services)
hospitality on hand all through the night
Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.
careers.firsthospitality.com/holiday-inn-express-tallahassee/jobs
