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Guest Service Representative
(Guest Services)
Guest Service Representatives are often the first in-person contact for hotel guests and support both the realized and unrealized needs of guests throughout the hospitality experience.
In this hybrid Guest Service Representative / Shuttle Driver role, you will serve as both:
The face of the hotel
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Hotel Shuttle Driver
(Transportation)
The hotel shuttle driver is responsible for the safe and timely transportation of guests to and from specified destinations. Ensuring up-to-date vehicle maintenance and operation is a critical element of the role. Effective hotel shuttle drivers will have a track record of safe vehicle operation, easily engage in conversation with guests, and have strong organization and time management skills.
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Hotel Shuttle Driver
(Transportation)
The hotel shuttle driver is responsible for the safe and timely transportation of guests to and from specified destinations. Ensuring up-to-date vehicle maintenance and operation is a critical element of the role. Effective hotel shuttle drivers will have a track record of safe vehicle operation, easily engage in conversation with guests, and have strong organization and time management skills.
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House Person
(Housekeeping)
be a master of organization, efficiency, and cleanliness
House Persons support the overall functionality of the hotel Housekeeping department. Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work. House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations.
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Guest Service Representative
(Guest Services)
the smiling face of hospitality...front and center
✔ Pay: $16–$17 per hour✔ Schedule: Full-time, 3:00 PM – 11:00 PM shift✔ Insurance enrollment available from DAY 1✔ Paid time off available from DAY 1✔ Holiday pay available from DAY 1✔ 401(k) enrollment after 30 days✔ Hotel and travel discounts at worldwide destinations✔ Professional development and promotion opportunities
careers.firsthospitality.com/hilton-garden-indy-downtown/jobs
