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Front Office Supervisor
(Guest Services)
The Front Desk Supervisor is part of the management structure of the Front Office. He or she will aid the other managers in monitoring the daily operations of the hotel by supporting and supervising all front office operations and staff, oversee hotel availability, room inventory and ensure overall guest satisfaction.
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Catering Sales Manager
(Sales & Marketing)
Drive Sales Success as Social Catering Manager - Join a Dynamic Team with Day 1 Benefits & Growth Opportunities!
The Social Catering Sales Manager is responsible for proactively selling and servicing social catering showers, special occasions, galas, fundraisers, weddings and other markets as assigned by Director of Sales and Marketing; responding to leads and request for information within agreed time frame, prospecting, networking and soliciting new business, building new client relationships and managing current ones. Other duties include reviewing contracts, facilitating communication between departments to ensure high level of service and exceeding customer expectations.
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COA Restaurant Manager
(Food & Beverage)
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
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Restaurant Bartender
(Bartender/Mixologist)
stir it, shake it, mix it, blend it, pour it, top it, now refill it.
Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests. Thorough knowledge of mixology, the restaurant food and beverage menus, and recommended pairings is critical to success. Restaurant Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Night Auditor
(Guest Services)
hospitality on hand all through the night
Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.
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COA Food Runner
(Chefs/Kitchen)
Food Runners / Bussers greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Food Runners / Bussers must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.
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General Manager
(General Manager)
Step into sophistication. Lead The Drake Oak Brook as General Manager.
- Insurance benefits available from Day 1- Paid time off starting Day 1- Holiday pay from Day 1- 401(k) enrollment after just 30 days- Exclusive hotel & travel discounts worldwide- Professional development and career growth opportunities
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COA - Restaurant Host
(Food & Beverage)
Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.
careers.firsthospitality.com/drake-oak-brook/jobs
