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Night Auditor
(Guest Services)
hospitality on hand all through the night
Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.
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Line Cook
(Chefs/Kitchen)
Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.
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Director of Housekeeping
(Housekeeping)
The Executive Housekeeper works closely with all hotel departments to ensure high standards of guest satisfaction through cleanliness, amenity availability, and fulfilment of special requests. As leader of the housekeeping department, the Executive Housekeeper must coach and train team members, assign workload according to hotel and labor standard, manage inventory and resources, and uphold standards of cleanliness. The primary responsibility of the Executive Housekeeper is to coordinate needs of guests arriving/departing with the guest services team, adequately schedule team members to meet workload requirements, and ensure brand standards of cleanliness and upkeep are maintained.
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Breakfast Server
(Food & Beverage)
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Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Hotel Manager
(General Manager)
The Hotel Manager is responsible for the overall operation of the hotel including the Rooms, Food & Beverage, Administrative, Sales, Marketing and Maintenance Divisions. Hotel Managers set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Hotel Manager is responsible for leading hiring, training, and retention efforts. Additionally, the Hotel Manager is responsible for driving revenue and profit though direct oversite of the on-property sales and commercial team and through effective partnership with the corporate sales and revenue management leadership to drive top-line revenue while controlling expenses to meet budget. Successful Hotel Managers will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.
careers.firsthospitality.com/doubletree-hotel-atlanta-airport/jobs