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Housekeeper
(Housekeeping)
fresh, clean, and styled to impress
Housekeepers make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Housekeepers create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Housekeeper is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.
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Guest Service Representative
(Guest Services)
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Line Cook
(Chefs/Kitchen)
Hot food Hot, Cold food Cold
Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.
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Food & Beverage Manager
(Food & Beverage)
The Food & Beverage Manager performs a key role on the hotel team by ensuring employee and guest satisfaction in every aspect of the food and beverage operation. By promoting an environment of hospitality, cleanliness, quality, accuracy, and engagement, the Food & Beverage Manager is responsible for cultivating a best-in-class culture.
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Catering Sales Manager
(Sales & Marketing)
The Catering Sales Manager is responsible for proactively selling and servicing corporate catering meetings, weddings and other markets as assigned by Director of Sales and Marketing; responding to leads within agreed time frame, prospecting and soliciting new business, building new client relationships and managing current ones. Other duties include reviewing contracts, facilitating communication between departments to ensure high level of service.
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Chief Engineer
(Engineering/Maintenance)
be the leader in hotel functionality and safety
The Chief Engineer is responsible for the overall maintenance, upkeep, and functionality of the hotel physical structure, mechanical systems, equipment, and guestrooms. Chief Engineers must be highly self-motivated and regimented to ensure routine maintenance tasks are completed safely and to standard. Serving as the lead of the hotel’s engineering department, the Chief Engineer must also lead and develop the maintenance team. The primary responsibility of the Chief Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, effective troubleshooting of problems, support of guest and operational needs, and leadership of the engineering team.
careers.firsthospitality.com/doubletree-davenport/jobs