Jobs at Delta Hotels Milwaukee Northwest

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• General Manager (General Manager)

  Join the Team Behind Milwaukee’s Most Modern Marriott — Delta by Marriott, Where Service and Style Connect.

  The General Manager is responsible for the overall operation of the hotel including the Rooms, Food & Beverage, Administrative, Sales, Marketing and Maintenance Divisions.  General Managers set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance.  Tasked with cultivating a best-in-class team, the General Manager is responsible for leading hiring, training, and retention efforts.  Additionally, the General Manager is responsible for driving revenue and profit though direct oversite of the on-property sales and commercial team and through effective partnership with the corporate sales and revenue management leadership to drive top-line revenue while controlling expenses to meet budget.  Successful General Managers will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.

• Restaurant Bartender (Bartender/Mixologist)

  stir it, shake it, mix it, blend it, pour it, top it, now refill it.

  Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests.  Thorough knowledge of mixology, the restaurant food and beverage menus, and recommended pairings is critical to success.  Restaurant Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Catering Sales Manager (Sales & Marketing)

  The Catering Sales Manager is responsible for proactively selling and servicing corporate catering meetings, weddings and other markets as assigned by Director of Sales and Marketing; responding to leads within agreed time frame, prospecting and soliciting new business, building new client relationships and managing current ones.  Other duties include reviewing contracts, facilitating communication between departments to ensure high level of service. 

• Housekeeping Supervisor (Housekeeping)

  The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department.  Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.

• Dishwasher (Chefs/Kitchen)

  Dishwashers are the backbone of the kitchen operation, ensuring cleanliness and readiness of all prep-, dish-, and bar-ware.  Dishwashers must be highly organized, efficient, and have a great attention to detail.

careers.firsthospitality.com/delta-hotels-milwaukee/jobs