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Front Desk Agent
(Guest Services)
the smiling face of hospitality...front and center
Front Desk Agents are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Front Desk Agents are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Front Desk Agent is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Director of Sales & Marketing
(Sales & Marketing)
Be the innovative and dynamic motivating force driving hotel revenue and market share goals!
The Director of Sales & Marketing drives revenue generation through aggressive goal setting, team motivation, and proven sales strategies. Keen understanding of market trends, intuitive networking, and adept negotiation skills are necessary for success as a Director of Sales and Marketing. The primary role of the Director of Sales and Marketing is to lead hotel profitability through an innovative and entrepreneurial spirit, develop and execute a strategic sales and marketing plan, motivate the sales team to exceed targets, and achieve revenue and market share goals.
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Hotel Security
(Security)
Hotel Security provides support, resource, and peace of mind for hotel guests and associates. Responsible for routine safety and security walks, Hotel Security ensures hotel guests, associates, and property are protected. Hotel Security serves a critical role in recognizing, reporting, and responding to security concerns and guest issues.
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Maintenance Engineer III
(Engineering/Maintenance)
make a world of difference with the simple words, "it's fixed!"
Maintenance Engineers perform an instrumental role in the overall functionality of the hotel facility and system operation. Engineers tackle routine challenges, preventative maintenance, and respond to guest needs when something isn’t working as it should. The primary responsibility of a Maintenance Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, and support of guest and operational needs.
careers.firsthospitality.com/anaheim-suites/jobs
